Privacy Policy

• Collected Item: Email address
• Collection Method: Collected when the user enters their email address on the webpage and clicks the "Check My Money for Free" button.

The Service uses the collected email address only for the following purposes:

• Contact for consultation and review of the possibility of recovering unclaimed assets.
• Sending guidance emails regarding the service process, required documents, and procedures.

The information will not be used for any purpose other than those stated above, and separate consent will be obtained if the purpose changes.

• Retention Period: Stored for 2 years from the date of initial collection and destroyed without delay thereafter.
• If a user requests the deletion of personal information or withdraws consent, it will be destroyed without delay unless otherwise required by relevant laws.

The Service does not, in principle, provide users' personal information to third parties. However, exceptions may be made in the following cases:

• When the user has explicitly consented to third-party provision in advance.
• When there is a special provision in the law or at the request of an investigative agency in accordance with the procedures and methods set forth in the law.

Currently, the Service does not outsource the processing of personal information to external companies. If outsourcing becomes necessary in the future, we will disclose the outsourced party and the details of the work in the privacy policy and obtain separate consent if necessary.

Users may exercise the following rights regarding their personal information at any time:

• Request to view personal information.
• Request for correction or deletion of personal information.
• Request to stop processing personal information.
• Withdrawal of consent (refusal of reception).

Requests can be made via Email: refund@myheng.com, and the Service will take action within the period set by relevant laws.

• Destruction Procedure: Personal information for which the retention period has expired, the purpose of processing has been achieved, or consent has been withdrawn, will be destroyed without delay.
• Destruction Method: Electronic files are permanently deleted using technical methods that make recovery impossible. Printed materials are destroyed through shredding or incineration.

The Service takes the following measures to ensure the safety of personal information:

• Adherence to the principle of minimum collection (no collection of unnecessary information other than email addresses).
• Minimization of access rights and password management.
• Installation of security programs and regular inspections (including the security system of the hosting company).

The Service has designated a Chief Privacy Officer to handle user complaints and remedy damages related to the processing of personal information.

• Chief Privacy Officer: Dae-kyung Kim
• Contact: refund@myheng.com / +82 1551-9664

If there are any additions, deletions, or modifications to this Privacy Policy, the changes will be announced on the webpage at least 7 days before the implementation.

• Announcement Date: February 3, 2026
• Effective Date: February 3, 2026